WHY DO MY HOME WI-FI CALLS KEEP DROPPING?

CURB ROAMING WOES WITH PROFESSIONAL-GRADE ACCESS POINTS

Wi-Fi calling is an excellent alternative to making voice and video calls at home when the cellular signal is bad. When you enable this feature on your smartphone, your phone carrier routes calls over your whole-home Wi-Fi network instead so that your calls stay clear and connected.

While Wi-Fi calling should save the day when cellular service is weak, many homeowners in Lake Forest, IL, still suffer from dropped calls. You might not care if you’re chatting with a friend about weekend plans, but it’s detrimental when you’re on a sales call or talking to the authorities about an incident.

So, what’s causing dropped Wi-Fi calls? Let’s dissect the problem—and the solution—below.

SEE ALSO: 3 Home Network Performance Challenges To Consider

THE PROBLEM: ROAMING TROUBLES LEAD TO DROPPED CALLS

If you own a large home, your mobile devices travel great distances as you take them with you from room to room. Strategically placed access points (APs) as part of your network are meant to keep your devices connected to the internet so that you can roam without worrying about losing Wi-Fi signal.

As you move, your wireless devices are constantly switching between APs to keep their connection alive. Unfortunately, standard APs aren’t good at quickly defining where your devices should be connected. Plus, with so many devices competing for bandwidth, Wi-Fi signals have a tough time communicating, which can make it hard for your devices to connect to the network simultaneously.

In short, your Wi-Fi calls are likely dropping because your APs lack the ability to seamlessly transition your smartphone from antenna to antenna, and your Wi-Fi network isn’t prioritizing your calls. 

THE SOLUTION: SMART, FAST-ROAMING APS KEEP YOU CONNECTED

At Avidia, we have a team of network experts who employ intelligent APs that offer a seamless roaming experience by keeping you continuously connected when your device is in better range to a different antenna.

These professional-grade APs choose the best signal path for Wi-Fi transmission and reception rather than spreading the signal in all directions, as standard APs do. The result? Less interference from other wireless devices and increased signal strength for faster, more reliable connectivity.

Additionally, if you have multiple internet providers, we can install an automatic failover solution that instantly switches you to a secondary internet connection should your primary connection fail. A dual internet connection system ensures you always have a lifeline when you’re conducting work from home.

REMEMBER: QUALITY IS WHAT MAKES WI-FI GREAT

Professional-strength home networking equipment is of a much higher caliber than the routers and APs you might get from your local retailer. They’re engineered with the same technology and features you’ll find in business networking systems, which is critical for today’s growing smart homes and home offices.

Using enterprise-grade network equipment from brands like Ruckus and Access Networks, our team can design a strong Wi-Fi network that supports multiple devices without a hitch, keeps roaming connections fast and stable, and supports your ever-growing smart home today and in the future.

SEE ALSO: Do I Need A Professional Network Design & Installation?

Let’s strengthen your home network! Schedule a free consultation by filling out our contact form or sending us a message in the chat box below. Want to learn more about our comprehensive services? Check out our home network solutions right here!