Smart Home, A/V & Lighting Support in Chicago’s Northern Suburbs
When Technology Isn’t Working as Promised
You invested in smart technology to simplify life, not complicate it. Yet for many homeowners in Chicago’s North Shore, the reality doesn’t match the promise. Confusing controls, unreliable networks, and unresponsive systems can quickly turn convenience into chaos. Maybe your home theater doesn’t sound quite right. Or your lighting scenes never seem to set the right mood. Maybe it all worked perfectly once, before a software update or equipment failure left you in the dark, literally.
We’ve seen it all: systems installed by out-of-town integrators, inconsistent handoffs during home construction, and DIY solutions that don’t scale. Many of our clients in Chicago’s northern suburbs come to us after other providers fall short, leaving behind incomplete documentation, complex workarounds, and no ongoing support.
At Avidia, we specialize in untangling the confusion and delivering the luxury-level performance your home deserves. We provide extensive home automation support, system takeovers, and dedicated service plans. You don’t need to start from scratch; you just need the right partner.
Seamless System Takeovers
Avidia is your trusted partner for taking over existing smart home, lighting, and AV systems across Chicago’s North Shore. We don’t just troubleshoot; we take the time to understand your technology, your home, and how you want to live. From outdated equipment to systems that were never fully optimized, we step in with fresh eyes and proven expertise to bring clarity, control, and confidence back to your smart home environment.
Our team is fluent in today’s leading home automation and AV platforms. We know how to repair, replace, or reprogram complex systems while preserving your investment. We don’t force you into a new build. Instead, we elevate what’s already there.
Smart Home & Automation
Control4, Savant, and similar systems are fully audited, updated, and reconfigured to suit your preferences.
Lighting Control Systems
Lutron RadioRA, HomeWorks, and other platforms are tuned for functionality, aesthetics, and energy efficiency.
Home Theaters & AV Systems
From minor audio adjustments to full theater recalibration and control system reprogramming, we deliver the cinematic experience you expected from day one.
Home Networking
Enterprise-grade network upgrades that eliminate dead zones, improve reliability, and support all your connected devices without compromise.
Takeovers are not a patch job; they’re a complete realignment of your system with your lifestyle. And we do it all with care, discretion, and a white-glove experience that respects your time and privacy.
Why Homeowners Trust Avidia in the Northern Suburbs
We serve homeowners who expect premium quality and personalized service across Lake Forest, Winnetka, Glencoe, Highland Park, Northbrook, and surrounding areas. What sets Avidia apart is the way we approach every home as a unique canvas.
We listen carefully before we touch a wire and respect the architectural integrity of the home. We design solutions that blend seamlessly with your interiors while delivering powerful results behind the scenes. Whether you're managing a historic estate or a modern new build, our team brings the craftsmanship and discretion needed to maintain the character of your home while improving your technology.
Most importantly, we offer long-term support, not one-and-done fixes. With Avidia, you gain a trusted advisor who stays with you through every upgrade, service request, and system evolution.
Technologies & Systems We Support
Our team is trained to evaluate, optimize, and support a variety of systems and platforms commonly found in luxury homes throughout the North Shore, including:
- Smart Home Automation (Control4, Savant, and others)
- Lutron Lighting Control (RadioRA2, HomeWorks QS/QSX, Caséta)
- Whole-Home Audio Systems
- Custom Home Theaters
- Outdoor Audio & Video
- Motorized Shades
- Home Networking & Wi-Fi
- Security Integration & Surveillance Cameras
- Voice Control Platforms (Josh.ai)
- Universal Remotes & Control Interfaces
- Rack Equipment & Power Management
If you’re unsure what’s installed in your home, we’ll help you find out. Our evaluations include a full audit and clear, jargon-free recommendations.
Smart Home & AV Service Plans

Essentials
Premium
VIP
How the Process Works
Step 1: Consultation
Step 2: On-Site Evaluation
Step 3: Customized Support Plan
Support and System Takeover FAQs
We proudly support homeowners in Lake Forest, Glencoe, Winnetka, Highland Park, Northbrook, and surrounding communities in the North Shore suburbs.
A system takeover is when Avidia assumes support and service responsibility for a smart home, AV, or lighting system that was installed by another provider. We optimize, update, and manage the system moving forward.