As a leading technology company, we understand the importance of providing high quality and reliable technical support to our clients. No matter how sophisticated or simple your home technology is, you can rest assured that there is always Avidia staff members ready to help you! Each family we work with is unique and expects different levels of attention. Because of that, we created multiple service options to provide personalized support that is right for you and your Family. Each of our memberships comes with different features, rates, and availability. No matter which membership you select, we commit to delivering personal, first-class support every time you need it.
Our DIY support app gives you access to your system when you need it most. With our personalized app you have the option to fix common issues at your own convenience with a simple press of a button.
Get pushed to the front of the line with our Priority Scheduling. Our Plus, Premium and VIP plans offer same or next day onsite scheduling to be there when you need us mos
With technology always changing our annual system updates ensure your home technology is always up to date. Our support team provides on-site annual visit to update all your equipment and software, making sure you always have access to the most current system functionality and features.
Stay ahead of the game with Preventative System monitoring. Our technology experts monitor and diagnose any issues with your system before you can notice there is one. From equipment failing to your internet going down Avidia has you covered with our preventative system monitoring.
We offer support anytime you need it. Our support team is available Monday-Sunday 7 AM - 10 PM for all of our clients. With Plus, Premium and VIP plan you are covered around the clock.
With technology always changing our annual system updates ensure your home technology is always up to date. Our support team provides on-site annual visit to update all your equipment and software, making sure you always have access to the most current system functionality and features.
Our job doesn’t end after installation. We’re here to assist when you need us most
per month
Best for households with mid-size systems which require occasional technical assistance
Key Features
per month
Best for households that require assistance during nights and weekends
Key Features
per month
All-inclusive support plan ensuring the highest priority and preventive system monitoring
Key Features
Rates & Availability
Rates & Availability
Best for households with mid-size systems which require occasional technical assistance
Key Features
Rates & Availability
Best for households that require assistance during nights and weekends
Key Features
Rates & Availability
All-inclusive support plan ensuring the highest priority and preventive system monitoring
Key Features
Rates & Availability
Office:
655 Academy Drive
Northbrook, IL 60062
p: (847) 868-9200
Office:
655 Academy Drive
Northbrook, IL 60062
p: (847) 868-9200
p: (224) 205-7242