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Professional Monitoring
You may have professional monitoring for your home security system, but did you know you can have your network monitored too? Your network can be just as critical to your home as security. If you can't connect when you need to work on something important from home, or a part of your home’s automation doesn’t work reliably, it can be a serious issue.
The professional-grade networking equipment we install can be remotely monitored. What does that mean? Here are a few examples. We can check that your router and wired and wireless network are all operating normally. We can ensure that no extraneous devices that should not be connected have hacked into your system. We can monitor your firewall to see that it's keeping intrusions out and if any hacks have been attempted. In short, we are like your professional IT support that you might have in your workplace, ensuring the network is always operating safely.
Professional Support
Avidia offers a variety of professional support plans to keep all your home technology up and running flawlessly. Within those plans, we also include support for your network hardware and software installation. Our premium and VIP service packages include system update services, where we can ensure all your devices – including network equipment – get the most updated software and firmware. As you may know, occasionally updating one device to new software may make it incompatible with something else. Our support services let you avoid these headaches, as we know how to ensure all your devices and systems stay connected and optimized.
Our service plans have many more benefits as well. They are designed to fit your budget and needs depending on the complexity of your home technology. All the upper-tier plans give you access to 24/7 support, priority service calls, and after-hour services should any glitches occur with your network or any other home technology. All you have to do is tell us something is not working correctly, and we’ll figure it out.
Let Avidia keep your home network and technology working like a finely tuned machine. Call us at (847) 868-9200 to get in touch with our team, fill out our contact form here, or just click on the chatbox below to connect with us right away. We look forward to hearing from you.