“Luke, Matthew and Kamil,
The service you have provided to us since we contracted with Avidia in the spring of 2013 has been exceptional.
Your technical expertise proved extremely valuable in the selection and installation of a new television and audio system that would blend seamlessly into our living area. Not only do the system components work beautifully, they look great. All the devices are cleanly integrated into the space and do not overpower the room. Your "intuitive" remote makes operating the system as easy as it gets, even for those of us in the household who are slow adapters to new technology (thank you!).
The personal service you provide is outstanding. You are quick to respond to questions and requests for help. I particularly appreciate the time Matthew took to upgrade our wireless capabilities, make sure all of our devices were working properly, install Apple TV, and patiently teach us how to use it. His attention to detail and technical knowledge combined with his commitment to getting the job done right are very much appreciated.
First class follow-up and customer support is extremely important to us. This is the advantage Avidia offers. After the system is installed, the service continues. It is very reassuring to know that we are able to contact Avidia at any time if we run into a problem and can count on them to get it resolved.
We highly recommend Avidia to clients who are looking for an overall top-quality customer experience.