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Call Today (847) 868-9200   |   655 Academy Drive,  Northbrook, IL 60062

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customer testimonials

Hear What Our Clients Have To Say...

“I am very happy with the service that Avidia team has provided.  The quality of installation was top notch.  Avidia has also been very responsive to my service calls - always looking to understand and address my needs.  My house is now fully equipped with the best systems today.  I highly recommend them.”

- Juan C. Parra
Wilmette, IL

“I would highly recommend Avidia for anyone considering an audio, video, networking or security installation.  We recently contracted Avidia for all of the above and could not have been more pleased with their work.  They executed the project on time and within the stated budget.  Further, the quality of the work was outstanding as all of the systems were installed in a fully integrated manner that is intuitive and easy to operate.  The team at Avidia was extremely patient and helpful throughout the installation, taking the time to answer all of our questions and explain how to operate the various systems (sometimes more than once).  Finally, the team was extremely polite, respectful and fun to work with throughout the entire process.”

- Andy S.
Lake Bluff, IL

“We have appreciated the expertise, courtesy and reliability of the Avidia team in upgrading the performance of our Crestron system to a level the previous installer could not have even imagined.  Now, we appreciate the reliability of the system and have a greater comfort in using all of its applications.  All the Avidia team members are uniformly prompt, discreet and trustworthy.  We will have them back for further upgrades.”

- David Harrington
Glencoe, IL

“We have been extremely satisfied with Avidia’s timely customer service as well as the performance of all systems they have installed.  The immediate response when we call far exceeds any other company we have ever worked with.  Avidia employees work respectfully and diligently; they never leave until a job is completed successfully.  We trust and highly recommend Avidia.”

- Vicki Silverman
Glencoe, IL

“We have been extremely pleased with the work Avidia has done for us.  Avidia thoroughly provides for all of our technology needs which range from our home theater to a desk top computer.  Read MoreWhenever someone from Avidia comes to the house we know the job will be completed successfully and efficiently in an unobtrusive manner.  They are completely trustworthy and consistently patient while helping us with our most simple of problems.  It is also nice to know the people providing our home with technology support are fully up to date with the constantly changing world of electronics and products on the market.  We absolutely recommend Avidia for anyone looking to install or upgrade the audio visual system in their home.”

- Daniel A.
Glencoe, IL

“For years we struggled with multiple remotes and antiquated A/V equipment because we didn’t want the hassle of upgrading.  Our past experience with obtaining new equipment was always frustrating and the results were less than satisfying.  From our first contact with Luke Pawlus at Avidia we felt nothing but a sense of professionalism and cooperation.  He listened when we told him our objectives.  He offered great solutions with great products.  The installer was a very competent and friendly man who explained the system and the remote control in a way we could readily understand. We now have one remote we both understand and watching movies on demand, listening to Pandora or our ITunes library or just watching Television can be done with one click.  Avidia simplified our A/V lives and we are thrilled.”

- Diane and Charlie M.
Barrington, IL

“My experiences with Avidia have been very satisfying.  Luke and Matt reinstalled and expanded the wireless connections in my home and when we developed a wireless printing issue, they responded with new hardware (free of charge) to resolve the problem.  All systems work very well and I would not hesitate to recommend Avidia for any and all wireless and audio/ visual installation jobs.  Thanks Luke and Matt for your attention to detail.”

- Dave Dezelan
Lake Bluff, IL

“Professional well manner company providing the highest quality of craftsmanship for any level of AV installation.  We are happy and pleased to work with Avidia.”

- Victoria P.
Lincolnshire, IL

“My company selected Avidia to install our phone network when we moved to a new office.  Their service and skill set was the reason our move succeeded (even if not as planned).  When AT&T mishandled the line cutover, the Avidia rep was able to provide on-site assistance that saved time (and the wait for an AT&T service call).  When our IT vendor forgot about our appointment, Avidia helped make the server transition seamless.  In the end, we had a new phone network, new cabling for our computer network, voice mail that integrates with our e-mail (a very nice touch), a secure wireless network, and a company that we know we can call on for prompt and knowledgeable service.  I cannot more highly recommend this company.”

- Matt N.
Mundelein, IL

“I was very pleased with the services provided by Avidia.  They designed a video system that exceeded my expectations and provide timely, efficient and friendly service.  I can enthusiastically recommend them!”

- Dennis L.
Chicago, IL

“Avidia’s expertise really shined in our project.  They had to not only work side by side with our custom home builder while completing the entire basement project, but also working on a tight deadline.  Their work was with minimal noise and mess. Workers were always on time and courteous.  If you want innovative, fun and unique perspectives brought to life, you will choose Avidia.  You will get great experience, honest and realistic advice, the highest level of workmanship, and professional workers who pay a great attention to detail and are polite and friendly.  You won’t regret choosing Avidia for your next project! We highly recommend Avidia for your next state of the art audio video system.”

- Dr. Daniel S.
Prairie Grove, IL

“We have been very pleased with the services that Avidia has provided.  They did an incredibly neat and professional job of working with an enormous amount of wires and material.  The service was always reliable and informative.  They are never too busy to answer questions and help with trouble shooting.  I highly recommend the Avidia team.”

- Laurie B.
Glencoe, IL

“Luke, Matthew and Kamil,

The service you have provided to us since we contracted with Avidia in the spring of 2013 has been exceptional.

Your technical expertise proved extremely valuable in the selection and installation of a new television and audio system that would blend seamlessly into our living area.  Not only do the system components work beautifully, they look great.  All the devices are cleanly integrated into the space and do not overpower the room.  Your "intuitive" remote makes operating the system as easy as it gets, even for those of us in the household who are slow adapters to new technology (thank you!).

The personal service you provide is outstanding.  You are quick to respond to questions and requests for help.  I particularly appreciate the time Matthew took to upgrade our wireless capabilities, make sure all of our devices were working properly, install Apple TV, and patiently teach us how to use it.  His attention to detail and technical knowledge combined with his commitment to getting the job done right are very much appreciated.

First class follow-up and customer support is extremely important to us.  This is the advantage Avidia offers.  After the system is installed, the service continues.  It is very reassuring to know that we are able to contact Avidia at any time if we run into a problem and can count on them to get it resolved.

We highly recommend Avidia to clients who are looking for an overall top-quality customer experience.

Thank you.”

- Terry and John Delany

“Avidia is our preferred low voltage vendor.  Everyone of our clients has raved about their professionalism, talent, and above all, customer service.  Capable of building the most sophisticated custom home theaters or simplifying your life with easy to use automation, Avidia is simply the best.”

- Anthony Perry

“Simply stated it was an enjoyable, professional experience we had with Avidia as he helped us complete many home projects with their unbelievable service.  As builders, we look for the most professional and skilled video/audio specialists and Avidia is definitely it.  Avidia representatives are engaging, informative and were able to discuss options for the many Theater rooms we were building as part of many home projects along with all around home audio.  Their advice and counsel allowed us to work with several diverse needs and options for entertainment to be satisfied while at the same time provide and suggest an internet access platform that exceeded our needs.  In addition the equipment they suggested exceeded our needs for all the entertainment areas, lighting adjustments and overall sound and picture quality.  Avidia did a wonderful job for us and I have no doubt their level of service would be the same for anyone else who would use their services.  It was a pleasure to work with a professional company that respected builder input and was able to show how our visions would be greater than we imagined.”

- Edward Harutunian/President
Horizon Developers, LLC

“10 out of 10 star rating!!!

We highly recommend Avidia for anyone in need of expert advice & service for home audio and/or video systems. Kamil & Luke are highly knowledgeable, provided expert advice and outstanding installation and service. Our home is in Mequon, WI. The installation went extremely well and they treated our home as if it were their own.

Follow up support and service is also second to none. Whenever I have a question I simply text or email and I generally hear back in less than 30 minutes.”

- Mike & Stephanie

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